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We're Here to Help
At Kilo Che, we’re committed to providing the best shopping experience. Whether you have questions about an order, need assistance with sizing, require help with returns or exchanges, or have any other enquiries, our team is here to assist you.
Customer Support
For any product, order, payment, shipping, or account-related enquiries, please contact us through the following channels:
- Email: info@kiloche.com
- Phone: +91 77188 51172
Support Hours
- Monday – Saturday
- 10:00 AM – 6:00 PM (IST)
Business Address
Kilo Che
304, 3rd Floor, Sanghvi Industrial Estate,
Near Hindustan Naka Signal, MG Road,
Kandivali (West),
Mumbai – 400067
Maharashtra, India
Contact Form
You can also get in touch by filling out the contact form below.
Please include:
- Full Name
- Email Address
- Phone Number
- Subject
- Message
Email us at info@kiloche.com
Our team will review your enquiry and respond as soon as possible.
Order Support
If your enquiry is related to an existing order, please include the following details for faster assistance:
- Order ID
- Registered Email Address
- Contact Number
- A brief description of your enquiry
Providing complete information helps us resolve your request more efficiently.
Business & Partnership Enquiries
For collaborations, wholesale enquiries, corporate orders, media requests, or other business opportunities, please contact us at:
Email: info@kiloche.com
Frequently Asked Questions
Before contacting us, you may find the answer you’re looking for in our FAQ section, which covers topics including:
- Orders
- Payments
- Shipping
- Returns & Exchanges
- Refunds
- Delivery
Response Time
We aim to respond to all customer enquiries within 24–48 business hours. Response times may be slightly longer during weekends, public holiday
Stay Connected
Follow Kilo Che on our official social media channels to stay updated with new collections, product launches, and announcements
